Privacy Policy
Last updated: February 4, 2026
Privacy Policy
Last Updated: February 4, 2026
1. Introduction
United Field Services Group Inc (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our contact forms, email, phone, or SMS/MMS communications related to solar project management and coordination services.
2. Information We Collect
We collect only the information you voluntarily provide to us, which may include:
- Full Name
- Email Address
- Phone Number
- Property or Service Address (if provided)
- Message or Inquiry Details
We do not collect browsing data, IP addresses, device identifiers, or behavioral tracking information.
3. How We Obtain Your Information
We obtain personal information in the following ways:
a. Direct Form Submissions
When you complete and submit a contact or inquiry form on our website.
b. Contractual Project Coordination
When a homeowner has a valid signed agreement with one of our clients, and their contact details are shared with us strictly for project coordination, scheduling, or informational communication.
c. Communication Opt-Ins
When you provide your phone number or email address and consent to receive communications from us.
4. How We Use Your Information
We use personal information solely to:
- Coordinate and manage solar or energy-related projects
- Provide appointment scheduling, installation updates, and inspection notifications
- Respond to inquiries and support requests
- Send conversational or informational SMS/MMS messages related to active projects or submitted forms
- Maintain internal records necessary to provide services
We do not sell, rent, or trade personal information.
5. SMS / MMS Communications
By providing your mobile number and opting in, you agree to receive SMS or MMS messages from United Field Services Group Inc that may include:
- Project status updates
- Appointment confirmations or reminders
- Documentation or information requests
- Customer support communications
Message frequency: Varies based on your project or inquiry.
Message and data rates: May apply based on your carrier.
Opt-Out Instructions
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
6. Information Sharing
We do not sell or share personal information with third parties for marketing purposes.
We may share information only when necessary to:
- Coordinate project operations with the client associated with your solar project
- Work with service providers who assist in delivering communications or operational support under confidentiality obligations
- Comply with legal or regulatory requirements
Mobile phone numbers and SMS consent information are never shared for marketing purposes.
7. Data Security
We implement reasonable administrative and technical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
8. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal or contractual obligations
- Resolve disputes or enforce agreements
9. Your Choices and Rights
You may:
- Request access to your personal information
- Request correction or deletion
- Withdraw consent for communications at any time
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always include a revised “Last Updated” date.
11. Related Policies
12. Contact Information
United Field Services Group Inc
- Email: support@unitedfieldservicesgroup.com
- Phone: (206) 299-7303
- Address: 555 E Loockerman St #320, Dover, DE 19901